Aiming at providing and spreading knowledge regarding the installation process, the Technology department, through its Technical Documentation team released the first e-Learning material for end-users.

SE Suite Basic Installation course, a complement to Installation Guide, presents the procedures for SE Suite correct installation. “The main goal of this initiative is to provide all information needed to our partners and users to install SE suite correctly” says Fernando Engelmann, Technology Director at SoftExpert.

The course is divided into 4 modules where student can learn about installation process. When course finishes, user will be able to perform installation in Windows Server environment. To guarantee course effectiveness and student comprehension, it is recommended that student has knowledge of Networks, Windows Server environment and Database systems.

To access the course, go to www.softexpert.com. After that, go to Knowledge Center, choose the language and click Parter Support, then access Technical Training.
We count on your participation, and if you have any questions or suggestions, please, send an e-mail to: edilsoh@softexpert.com.

The new SE Suite installation process required changes in the corresponding documentation, which, as well as installation tools, went through some improvements aiming at maximizing installation process quality.

The changes made in this new version include:

- Standardization: Document follows international standards used by renown companies, thereby those people familiar with technical documentation will face no difficulties in understanding the whole process.

- Language unification: Document in the English language, avoiding translation problems in the languages where document is distributed.

- New visual identity: New Installation Guide follows the standard created for documentations by SoftExpert marketing team.

- New layout: Installation Guide layout was recreated and adjusted to provide users with a better understanding and visualization.

- New topics for Troubleshooting: Categorized by incidence place, they help the executor identify and solve problems that may occur during installation execution, through a fast and efficient way.

- New typography: A new typography was created to meet documentation new standard. Typography helps in the identification of information on procedures, mainly.

- More content: Section that describes environment preparation and installation prerequisites was improved, and it now details more information.

- More Effectiveness: Installation process will be successful if it has been properly planned and analyzed. It is also necessary that all requirements are completely understood and the environment is prepared according to what was planned. For this reason, topics related to it had their contents improved, making this process more effective and reducing errors during it. Procedures focus on the whole process, so users can better understand them and define the best configuration to be applied.

Take a look at the new Installation Guide at: Installation Guide 2.0

Give your suggestions for Installation Guide and other documentations improvements and troubleshooting at: documentation@softexpert.com.

For more information, contact us at: cleitond@softexpert.com and edilsoh@softexpert.com.